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Everyday excellence : creating a better workplace through attitude, action, and appreciation Preview this item
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Everyday excellence : creating a better workplace through attitude, action, and appreciation

Author: Clive Shearer
Publisher: Milwaukee, Wis. : ASQ Quality Press, ©2006.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Clive Shearer
ISBN: 0873896734 9780873896733
OCLC Number: 62109908
Description: xvii, 252 pages : illustrations ; 23 cm
Contents: Ch. 1. Establish the framework for success --
Ch. 2. Leadership and management excellence --
Ch. 3. Improving operations --
Ch. 4. Project management performance --
Ch. 5. Gaining clarity in marketing --
Ch. 6. Successful business development --
Ch. 7. Client relations and retention --
Ch. 8. Getting communications right --
Ch. 9. Effective human resources --
Ch. 10. Everyday quality of life.
Responsibility: Clive Shearer.
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